We make every effort to clearly and accurately describe each product we sell. While we strive for accuracy, ratings are inherently subjective and may vary from customer expectations. 

We recommend reviewing all provided photos and descriptions carefully before making a purchase.

Please contact us with any questions or if you want to get additional information to aid in your decision.

The following are bags we consider giftable:

• Pristine: In flawless condition, showing no signs of use or wear, often unused.
• Like New: Barely used, with minimal to no signs of wear; looks almost brand new.

The following are bags that are preloved or vintage:

• Excellent: Lightly used, with minor signs of wear such as faint scratches or slight patina.
• Very Good: Gently used, with noticeable but well-maintained signs of wear like light scuffs or small marks.
• Good: Regularly used, with visible wear such as scuffs, scratches, or minor stains, but still in good overall condition.
• Fair: Heavily used, with significant wear including obvious scratches, stains, or other imperfections,
  but structurally sound.
• Poor: Very heavily used, with extensive wear and possible damage, suitable mainly for parts or restoration.

It is a difference in the year. We consider bags made before 2000 to be a vintage handbag.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from

• Paypal and Venmo;
• Zelle;
• Wire and ACH; as well as
• Major credit cards (e.g. Visa, Mastercard, and AMEX).

All sales are considered final. We do not provide refunds or accept returns or exchanges of completed purchases unless a significant flaw was not disclosed before the sale. 

It is your responsibility to make sure the product is adequate/suitable before purchasing. Final sale occurs when payment is made and processed electronically or when a bank wire is received.

Domestic shipping within the US is standard overnight which is received on the next business day.

Foreign shipping could take up to 14 business days.

Shipping times can be longer if there are any disruptions due to weather or other events.

US domestic shipping is free.

International shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping for US domestic orders.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.